How can we help?

Browse guides for getting started with Notovo, mastering AI features, and managing your account.

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Getting started

The basics you need on your first day with Notovo.

  • Creating your account
  • Recording your first voice note
  • Uploading audio, video, and PDFs
  • Understanding the library and folders
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AI features

Make the most of every AI study mode.

  • Voice and video transcription
  • Multilingual translation in 130+ languages
  • Summaries, mind maps and flashcards
  • Chat with your library
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Credits & billing

How credits work and how to manage your plan.

  • How credits are consumed per feature
  • Free, Plus, Pro and Max plans
  • Changing or cancelling your subscription
  • Receipts and refunds
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Privacy & security

Keep your data safe and under your control.

  • What data Notovo stores
  • How to export or delete your library
  • Disconnecting third-party integrations
  • Closing your account
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Troubleshooting

Quick fixes for the most common issues.

  • Audio recording problems
  • Upload failures and large files
  • App is slow or unresponsive
  • Notification or sync issues
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Account

Settings that personalise your experience.

  • Profile, language and timezone
  • Light and dark theme
  • Notification preferences
  • Deleting your account

Still need help?

Email us โ€” we read every message and reply within one business day.

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