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Email support Report a bug

Choose the right request

Include your account email, plan name, receipt if available, and what you need changed.

Include file type, file size, browser or device, and where the upload stopped.

Include what happened, steps to reproduce, expected result, app version, and screenshots.

Summary: One sentence describing the problem.

Steps: The exact taps or actions that caused it.

Expected: What should have happened instead.

Diagnostics: App version, platform, browser, and screenshots when possible.