Contact Notovo
Real humans, one inbox, one business day. We read every message.
Email us
Product support
Account questions, billing, bug reports, feature requests.
[email protected]
Partnerships & press
Integrations, business development, press inquiries.
Email partnerships
Help center
Common questions, getting started, troubleshooting.
Open help
Submit a support ticket
Long-form ticket with device, app version and steps.
Open support
What to include
So we can help you fast, include in your email:
- Your account email (the one you sign in with).
- Device or browser, and operating system.
- App version (Profile → About in the app).
- A short description of what happened and what you expected.
- Screenshots if it's a visual issue.
Response time
We aim to reply within one business day (Mon–Fri). Complex issues may take longer if we need engineering input — we'll always tell you when to expect the next update.